Privacy and Cookie Policy

Volume Creative Group ltd is committed to ensuring that your privacy is protected and respected and that processing your data is done securely and transparently, under the Data Protection Act 2018 (DPA) and the General Data Protection Regulation (GDPR).

What we collect

We currently collect and process the following information:

  • Name and Job title
  • Email address
  • Address/Postcode
  • Other information due to client requests / or offers or subscriptions
  • Professional information such as CV’s and previous work roles.
  • Detail with regards to attending and meeting us at events
  • Details of you visiting our website, such as traffic data and location data

How we use and collect your data

Most of the personal information we process is provided to us directly by you. We will only use your data in a manner that is appropriate considering the basis on which that data was collected. For example, we may use your personal information to:

  • Reply to enquiries you send to us and to maintain our relationship with you
  • Where you have specifically agreed to this, send you marketing communications by email relating to our work which we think may be of interest to you.
  • Subscription to a newsletter
  • For our internal record keeping
  • To carry out services we have agreed to provide to you

Your consent

By submitting or providing us with your personal details, you consent to the use of that data/ information as set out in this Privacy policy.

Marketing

When we collect information from you such as your business card, we may add your details to a data base and to our mailing lists and send you updates on the company. You have the right to ask us not to process your information any at time and can contact us on hello@volumecreative.co.uk.

Security

We take the principles of data minimisation and removal seriously and have internal policies in place to ensure that we only ever ask for the minimum amount of data.

How we use cookies

Cookies are small data files which asks permission to be placed on your computer’s hard drive if you agree. Cookies allow internet applications to respond to you as an individual and work out your likes and dislikes and gather data on your preferences. This helps us to provide you with a good experience when you browse our website and allows us to improve our site.

We use the following cookies:

  • Strictly necessary cookies.

These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

  • Analytical/performance cookies.

They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

  • Functionality cookies.

These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

  • Targeting cookies.

These cookies record your visit to our website, the pages you have visited and the links you have followed.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

 

Manage cookie preferences

Cookie Settings

You can change your cookie preferences any time by clicking the above button. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away.

Your data protection rights

Under GDPR data protection law, you have the following rights including:

The right of access – You have the right to ask us for copies of your personal information.

The right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

The right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Thee right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

The right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.

The right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

If you think that any information, we are holding is incorrect or incomplete, please contact us asap at hello@volumecreative.co.uk

How to contact us

If you have any concerns about our use of your personal information, have any questions or feedback, or you want to exercise your rights as set us above, you can contact us at hello@volumecreative.co.uk or by post: Volume Creative, Plus X Innovation, Lewes Road, Brighton. BN2 4GL

This policy was last updated on the 18 August 2023

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